Open 24/7 · Licensed Local Company
Water damage restoration & emergency water removal in Frisco, TX
Restoration Pros removes water, dries the structure, and cleans up after burst pipes, appliance leaks, roof leaks, slab leaks, and sewage backups in Frisco homes. We're a licensed local company on Main Street, we answer 24/7, and the goal on every job is the same: get the water out and get the building dry before mold and swelling set in.
Emergency checklist
What to do first after water damage in your home
- Shut off the water at the house valve (often in the garage or near the water heater) or at the meter box by the curb.
- If water is near outlets, cords, or a breaker panel, turn off power to that area at the panel only if you can reach it while standing somewhere dry.
- Take photos and video of the water before anything is moved.
- Lift furniture legs onto foil or wood blocks and move rugs, papers, and electronics.
- Call us at (469) 485-0041. Don't use a household vacuum on standing water.
- LicensedRestoration service provider
- 5+ yearsIn business in Frisco
- Open 24/7Nights, weekends & holidays
- Local office5757 Main St, Frisco
What water damage restoration and water mitigation include
Water damage restoration is the work of removing water from a building, drying the materials it soaked into, cleaning anything it contaminated, and then putting the damaged parts back. Mopping up the visible water is the smallest part of it. Most of the damage sits where you can't see it: in carpet pad, in the bottom few inches of drywall, inside wall cavities, under cabinets, and in the concrete slab itself.
That hidden moisture is why "it looks dry" tells you almost nothing. Drywall can feel dry to the touch while its core is still wet enough to grow mold. A restoration crew uses moisture meters and thermal imaging to find where the water actually went, then sets up structural drying equipment and checks readings each day until every material is back to a normal dry level.
Insurance companies call the first part of this work "water mitigation" (stopping and drying) and the second part "restoration" or "rebuild" (replacing drywall, baseboard, flooring, and paint). When you call us, we start with mitigation, because nothing can be rebuilt safely until the structure is dry.
How fast water damage spreads: the first 48 hours
The clock matters because water keeps moving and materials keep absorbing it. A rough timeline for clean water in a typical Frisco home:
- First few hours: water spreads under carpet and wicks up drywall and baseboards. Furniture legs stain carpet. Laminate and MDF trim start to swell.
- 24 to 48 hours: mold growth can start on wet drywall paper, carpet pad, and wood, especially in warm, humid air. Musty odor begins.
- 48 hours and beyond: wood flooring cups, drywall softens and may need to be cut out, and clean water can degrade into contaminated water.
Getting extraction and drying started early is the single biggest factor in how much of your home can be dried in place rather than torn out.
Water damage repair & cleanup services for Frisco homes
Every water loss starts with the same questions: where is the water coming from, how clean is it, and how far has it traveled? The answers decide which of these services your home needs. Most jobs combine two or three of them.
Emergency water extraction & removal
Pulling standing water out of carpet, pad, tile, and hard floors with truck-mounted or portable extractors so drying can begin. This is the first step on almost every job.
Structural drying & dehumidification
Air movers and dehumidifiers set up around wet walls, subfloors, and slabs, with daily moisture readings until materials reach a dry standard.
Burst & frozen pipe water damage cleanup
Cleanup after a supply line, attic pipe, or water heater connection fails. Ceiling and wall water from second floors and attics is common in Frisco.
Slab leak water damage repair
Drying flooring and walls after a leak under the foundation, which often shows up as warm floor spots, wet carpet with no visible source, or a high water bill.
Storm & roof leak water damage repair
Attic insulation, ceiling drywall, and wall cavities soaked by hail-damaged shingles, wind-driven rain, or flashing failures during North Texas storms.
Sewage backup cleanup
Category 3 cleanup when a toilet, tub, or floor drain backs up. Contaminated porous materials are removed, not dried, and the area is disinfected.
Mold remediation & removal
Containment, removal of mold-damaged materials, and cleaning when water wasn't dried in time. Larger Texas jobs follow state mold rules.
Hardwood floor water damage repair
Drying cupped or swollen solid and engineered wood floors, deciding what can be saved, and dealing with the slab moisture underneath.
Crawl space water removal & drying
Water removal and drying under pier-and-beam homes, where wet soil, plumbing leaks, and poor drainage soak joists and subfloor.
Basement flood cleanup & restoration
Water removal and drying in the below-grade rooms some Frisco homes do have: basements, sunken rooms, and media rooms built partly into grade.
Not sure which water damage service you need?
Most callers aren't. Tell us where the water came from and which rooms are wet, and we'll tell you what the job involves.
Call Now: (469) 485-0041How the water damage restoration process works, step by step
The order of the work stays the same on most jobs. What changes is how much material has to come out, which depends on the water source and how long the water sat.
Inspection & moisture mapping
Confirm the leak is stopped, check for electrical hazards, and map the wet area with moisture meters, including walls and rooms that look fine.
Water extraction
Remove standing water and as much water as possible from carpet and pad. Extraction removes far more water than air drying ever will.
Removal of damaged materials
Wet pad, swollen baseboard, saturated insulation, and drywall below a set height when cavities need to be opened. Contaminated materials always come out.
Structural drying & dehumidification
Air movers and dehumidifiers run around the clock. Readings are taken and recorded each visit until materials hit dry targets.
Cleaning, sanitizing & repair plan
Clean and treat affected areas, remove equipment, and lay out the repairs needed to put the rooms back together.
Most clean-water drying jobs run about three to five days of equipment time. Hardwood, plaster, concrete, and wet wall cavities with insulation take longer.
Common causes of water damage in Frisco, TX homes
Frisco grew from roughly 34,000 people in the 2000 census to more than 200,000 in 2020, so most homes here are two-story houses built on concrete slabs within the last 25 years. That building style, plus North Texas weather and soil, shapes how water damage happens and how it has to be dried. Homes in Starwood (built roughly 1996 to 2006) are now at the age where water heaters and supply lines fail in Starwood, while newer Phillips Creek Ranch homes see more first-years plumbing leaks.
Attic water heater & AC leaks in two-story homes
Many Frisco builders put water heaters, furnace and air handler units, and supply lines in the attic or above the second floor. When a water heater tank rusts through or an AC condensate pan overflows, water comes down through ceilings and runs inside walls to the first floor. One leak can soak two levels before anyone sees it.
Water spreading across slab foundations
With no crawl space or basement to drain into, water on a slab spreads sideways under carpet, tile, and wall plates. Concrete also absorbs water and releases it slowly, which matters a great deal for wood and laminate floors installed over it.
Expansive clay soil & slab leaks
Frisco sits on clay soil that swells when wet and shrinks during drought. That seasonal movement stresses the water and drain lines running under foundations and is one reason slab leaks show up in homes that aren't very old.
Frozen pipes, hail storms & summer humidity
February 2021's Winter Storm Uri burst attic and exterior-wall pipes across Collin and Denton counties. Spring hail and wind open roofs to rain. Then summer heat and humidity speed up mold growth on anything left wet, so drying needs dehumidifiers and a closed-up house.
Water damage categories: clean water, gray water & sewage
The restoration industry sorts water into three categories. The category decides whether wet materials can be dried and kept or must be removed and thrown away.
| Category | Typical Frisco sources | What it means for your home |
|---|---|---|
| Category 1 (clean) | Burst supply line, water heater, ice maker line, fresh rain through a roof | Carpet and drywall can often be dried in place if work starts quickly. |
| Category 2 (gray) | Washing machine or dishwasher discharge, AC condensate, toilet overflow with no waste | Carpet pad is usually removed. Surfaces are cleaned and treated. |
| Category 3 (black) | Sewage backup, toilet overflow with waste, rising floodwater from outside | Porous materials that were touched are removed and the area is disinfected. |
Clean water doesn't stay clean. After a day or two in a warm house it picks up contaminants from carpet, dust, and building materials, and it gets treated as Category 2. This is another reason to call early.
How much does water damage restoration cost in Frisco?
The cost of water damage restoration depends mostly on how many square feet got wet, how many materials have to be removed, how long drying equipment runs, and which water category is involved. We don't quote a flat price over the phone because those things aren't known until the home is inspected. The main factors:
- Size of the wet area and whether water reached a second room, a second floor, or the ceiling below.
- Water category. Sewage requires removing and disposing of more material, plus protective equipment and disinfection.
- Materials involved. Carpet over pad is quicker to dry than hardwood glued to a slab, plaster, or insulated wall cavities.
- Time before drying started. Longer waits mean more swelling, more tear-out, and possibly mold work.
- Number of drying days and the amount of equipment needed to hit dry targets.
- Contents. Moving, blocking, or packing out furniture adds labor.
- Repairs after drying. Drywall, baseboard, flooring, cabinets, and paint are separate from the drying work.
When to call for 24/7 emergency water damage service
Call right away, any hour, if any of these is true:
- Water is still coming in and you can't find or close the shutoff.
- Standing water covers more than one room, or is soaking into carpet throughout a floor.
- A ceiling is bulging, sagging, or dripping from several spots (often a roof leak or an upstairs pipe). Stay out from under it.
- Water is near electrical outlets, a breaker panel, or appliances that are still plugged in.
- Sewage or toilet water is on the floor.
- The water came from a second floor or attic and is running inside walls.
A small, contained spill (a dishwasher leak caught quickly on tile, for example) can wait for a daytime appointment. Call anyway if you're unsure; we can usually tell over the phone whether it needs a crew tonight.
Water damage insurance claims in Texas: what to know
Most homeowners policies in Texas cover water damage that's sudden and accidental, like a burst pipe or a water heater that fails. Damage from a slow leak that went on for weeks, from poor maintenance, or from surface flooding is often excluded. Flood coverage is a separate policy, usually through the National Flood Insurance Program.
Policies also generally expect you to take reasonable steps to prevent further damage, which is what emergency extraction and drying are. Practical steps that help a claim:
- Photograph and video everything before it's moved or removed.
- Keep a piece of removed carpet and pad, and the failed part (supply line, valve, fitting), until the adjuster says otherwise.
- Ask for copies of moisture readings, photos, and the drying log. Adjusters use them to confirm what was wet and for how long.
- Read your policy or call your agent about coverage limits for mold remediation and for water that backs up through drains.
Frisco neighborhoods & ZIP codes we serve
Restoration Pros works throughout Frisco, including both the Collin County and Denton County sides of the city and ZIP codes 75033, 75034, 75035, and 75036. Our office is at 5757 Main St, Frisco, TX 75034. These neighborhood pages cover what tends to go wrong in each area's homes:
- StarwoodGated custom homes west of the Dallas North Tollway, mostly built 1996 to 2006. Aging plumbing, water heaters, and tile roof underlayment.
- Newman VillageGated community between Eldorado and Panther Creek Parkways, with single-family homes and townhomes where water can cross shared walls.
- Phillips Creek RanchLarge west Frisco community built from the 2010s onward. Newer homes, builder warranties, and lot drainage on fresh grading.
- Panther CreekNortheast Frisco homes from roughly 2003 to 2012, now at the age where original water heaters and supply lines fail.
- Richwoods & HollyhockTwo of Frisco's newer master-planned communities, with PEX plumbing, attic mechanicals, and tight new-construction envelopes.
Restoration Pros: licensed local water damage company on Main Street, Frisco
When you call the number on this site, you reach Restoration Pros, the company that does the work. We have been in business for 5+ years, we're licensed, and our office is on Main Street in Frisco. Here's how Restoration Pros handles a water damage job.
- LicensedLicensed restoration service provider. Ask for license details when you call.
- 5+ years in businessWorking on water losses in Frisco homes.
- 24/7 emergency lineNights, weekends, and holidays, including freeze and storm events.
- Local office5757 Main St, Frisco, TX 75034
Water damage restoration FAQs for Frisco homeowners
How long does water damage restoration take?
Drying a clean-water loss usually takes about three to five days of equipment time. Wood floors, concrete, and insulated walls can take longer. Repairs such as drywall, baseboard, paint, and flooring come after drying and depend on how much material had to be removed.
Can I dry it myself with fans?
Fans dry the surface. The inside of the walls, the pad, and the slab stay wet. Without dehumidifiers the moisture stays in the air and goes back into materials, and in Frisco's humid months that leads to mold. A small spill on a hard floor caught within minutes is fine to handle yourself. Anything that soaked carpet or reached a wall needs moisture readings.
Does homeowners insurance cover water damage in Texas?
Sudden and accidental water damage, such as a burst pipe or failed water heater, is commonly covered. Gradual leaks, maintenance problems, and flooding from outside are commonly excluded, and flood needs its own policy. Coverage depends on your specific policy, so check with your agent or insurer.
Will my carpet have to be thrown away?
With clean water and fast extraction, carpet can often be dried and reinstalled, though the pad underneath is usually replaced. Carpet touched by sewage or Category 3 water is removed. Carpet that has delaminated (the backing separating) also needs replacing.
Why do you cut the drywall?
When water gets inside a wall cavity, especially one with insulation, it can't dry through intact drywall in a reasonable time. Cutting a strip along the bottom of the wall (a flood cut) lets drying equipment reach the cavity, allows wet insulation to be removed, and prevents mold inside the wall. If readings show the cavity is drying, the drywall stays.
Do I need to leave my home during drying?
Most families stay home during a clean-water drying job. The equipment is loud and runs constantly, so some people move to another room to sleep. Sewage cleanup and mold remediation are different; those areas are sealed off and you should stay out of them until the work is finished.
Are you open on nights and weekends?
Yes. Restoration Pros answers calls 24 hours a day, 7 days a week, including holidays. Water damage doesn't wait for business hours, and starting extraction at night can save materials that would be lost by morning. Our contact page has our address and what happens after you call.
Water damage in your Frisco home? Call now, day or night.
Tell us where the water came from and which rooms are wet. We'll explain what happens next and get a crew headed to you.
5757 Main St, Frisco, TX 75034